This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from empoweHer.in (the “Site”).
1. PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.”
A. Device Information (Automatically Collected)
We collect data about the technical characteristics of your device to help us load the Site accurately for you and to perform analytics on Site usage.
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Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
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Purpose of collection: To accurately load the Site for you, and to perform analytics on Site usage to optimize our Site.
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Source of collection: Collected automatically using cookies, log files, web beacons, tags, or pixels.
B. Order Information (Provided by You)
We collect information directly from you when you complete a purchase.
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Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers or other payment details), email address, and phone number.
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Purpose of collection: To fulfill your order, process your payment, arrange for shipping, provide you with invoices/order confirmations, communicate with you, and screen our orders for potential risk or fraud.
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Source of collection: Collected directly from you.
2. HOW WE USE YOUR PERSONAL INFORMATION
We use your Personal Information to provide our services to you, which include: offering products for sale, processing payments, shipping your orders, and keeping you up to date on new products, services, and offers.
Specifically:
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Fulfillment: To process transactions, manage orders, and deliver the candles or products you purchased.
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Communication: To communicate with you regarding your orders, product issues, or respond to customer service inquiries.
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Marketing (with your consent): To provide you with targeted advertisements or marketing communications we believe may be of interest to you, in line with your preferences.
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Optimization: To analyze trends and usage, and to improve our Site’s functionality and performance.
3. DATA RETENTION
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information.
4. YOUR RIGHTS
Depending on where you reside, you may have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise this right, please contact us through the contact information below.
5. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The latest version will always be posted on this page.
6. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: contact@empoweher.in